Privacy Policy

Your Trust Matters — We Protect Your Business with Care

At Sane Baseball Cap Company, we understand that trust is the foundation of all lasting business relationships. As a B2B-focused manufacturer, we take the privacy and confidentiality of your business information seriously. This Privacy Policy outlines how we collect, use, and protect the information you share with us.

1. What Information We Collect

We only collect information relevant to your business inquiries and orders, including:

• Company name and contact details

• Email address and phone number

• Shipping and billing addresses

• Product requirements, specifications, and artwork

• Purchase history and communication records

We do not collect sensitive personal data such as national ID numbers, social security details, or credit card numbers (unless for authorized payment, handled via secure channels).

2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries and offer quotes

• Process and fulfill custom or wholesale orders

• Provide customer support and after-sales service

• Improve our service offerings and production efficiency

• Keep you updated about relevant product news or offers (only if you opt-in)

We never use your information for irrelevant or unsolicited marketing.

3. Your Information Is Safe With Us

We do not sell, rent, or share your business data with third parties for commercial gain.
We may only share your data with trusted service providers (e.g., logistics partners, payment processors) strictly for the purpose of fulfilling your order or request.

All data is stored securely on protected systems, and we follow industry best practices to avoid unauthorized access, disclosure, or loss.

4. Confidentiality in Custom Projects

For OEM/ODM and private label orders, we treat all designs, specifications, and product ideas with strict confidentiality. We are open to signing Non-Disclosure Agreements (NDAs) if requested.

Your proprietary artwork, logos, and technical specifications will never be shared with other clients or used for unrelated purposes.

5. Cookies and Website Tracking

Our website uses minimal cookies to improve functionality and understand user behavior (e.g., which pages are most visited). We do not use invasive tracking or third-party advertising pixels.

You can disable cookies in your browser at any time.

6. Your Rights

As a customer, you have the right to:

• Request access to your stored data

• Ask us to correct or delete your information

• Opt out of email communications at any time

Please email us at [your contact email] to make any such request, and we will respond promptly.

7. Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in legal requirements or service updates. Any changes will be published clearly on this page with a revised date.