1. What is the minimum order quantity (MOQ) for custom baseball caps?
At Sane Baseball Cap Company, our minimum order quantity is typically 100 units per style. This allows us to offer competitive pricing and excellent service for both small and large bulk orders. For certain customizations or special requests, the MOQ may vary, so please feel free to contact us for more details.
2. Can I order a sample before placing a bulk order?
Yes, we highly recommend ordering a sample before committing to a bulk order. This gives you the opportunity to check the quality, fit, and design of the cap. Sample costs and shipping fees will be charged separately, but we will credit the sample cost toward your bulk order once you proceed.
3. What types of customization options are available for my caps?
We offer a wide variety of customization options to make your caps unique. These include:
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Embroidery (front, side, back, or all panels)
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Screen Printing (for larger logos or designs)
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Sublimation (for full-color designs)
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Patches (woven, embroidered, or printed)
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Heat Transfers (for intricate or gradient designs)
Please feel free to contact our design team for detailed consultations and advice on the best customization method for your project.
4. How long does it take to produce and ship my order?
Production time depends on the order size and complexity of the customization. On average, orders are shipped within 14-21 business days after design approval.
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Sample orders are typically processed within 5-7 business days.
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Rush orders are available with an expedited production fee.
Once shipped, standard delivery times are approximately 7-10 business days for domestic orders and 14-21 business days for international shipments.
5. What materials are used in your custom baseball caps?
We offer a wide range of materials to suit various needs and budgets, including:
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Cotton (Brushed, Twill, etc.) – Soft and breathable, perfect for fashion or retail brands
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Polyester – Durable and moisture-wicking, ideal for sports or promotional use
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Recycled Polyester (RPET) – Sustainable and eco-friendly option for green brands
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Mesh – Light and breathable, great for summer or outdoor events
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Canvas/Denim – Rugged and stylish, suitable for fashion-forward brands
Please refer to our Fabric & Material Guide for a more detailed description of the materials available.
6. Can I add my company logo to the cap?
Yes! You can add your company logo to any cap style. We offer multiple options for logo placement:
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Front (Center or Side Panels)
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Back
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Side or Under-Brim
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Above the Closure Strap
Our design team will help you select the best placement based on the style and your brand’s vision.
7. What is the price for custom baseball caps?
The price for custom caps depends on several factors, such as:
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Cap style
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Fabric and material choice
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Customizations (embroidery, patches, etc.)
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Order quantity
We offer competitive pricing and discounts for bulk orders. For an accurate quote, please contact us with your design details and quantity, and we will provide a personalized price estimate.
8. How do I submit my artwork for customization?
You can submit your artwork directly through our website during the order process or email. We accept various file formats, including AI, EPS, PDF, PNG, and JPG. For best results, please provide high-resolution files and let us know your preferred color matching system (Pantone, RGB, etc.).
9. What if I’m not satisfied with my custom caps?
Customer satisfaction is our top priority. If there is a problem with your order, such as a mistake in customization or poor quality, please contact us within 7 days of receiving your order. We will either rework the caps or offer a full refund, depending on the situation. Please refer to our Return Policy for more details.
10. Do you ship internationally?
Yes, we ship custom baseball caps to all over the world. Shipping fees will be calculated based on the destination, weight, and size of the order. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
11. Can I track my order once it has shipped?
Yes, once your order has shipped, we will provide you with a tracking number so you can monitor the status of your shipment. You can track your order on the shipping carrier’s website, or contact us for updates at any time.
12. Do you offer eco-friendly or sustainable options?
Absolutely! We offer eco-friendly materials, such as recycled polyester (RPET), and organic cotton. These materials are perfect for environmentally conscious brands looking to reduce their carbon footprint. Feel free to contact us for more information about our sustainable options.
13. Can I place a bulk order for different cap styles or colors?
Yes, you can mix and match different styles, colors, and customizations in your bulk order. However, please note that the minimum order quantity (MOQ) applies per style and color. Our team will help you create a custom order that meets your branding and promotional needs.